Patient Online Support and Resources

The General Medical Services (GMS) and Personal Medical Services (PMS) contracts (2014/15) include the requirement for general practices to offer and promote to patients: online appointment booking, online ordering of repeat prescriptions and, by 31 March 2015, online access to summary information as a minimum in their patient record.

The Patient Online Team at NHS England ( have produced a document that contains links to video’s, Guidance and Practice Tools, Materials for Patients, Frequently Asked Questions (FAQs) as well as what your Regional and Local Support Network is.

The patient online support and resources document can be accessed at

Is your practice utilising the options available within your clinical system and having these setup correctly can save the practice time that can be better spent.

Contact us for further information on what we can do for you

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